FAQ's
Have questions about our services?
We’ve compiled answers to some of the most frequently asked questions to help you learn more about what we offer at Wags n Wiggles.
Daycare FAQ's
What vaccines are required for my dog to play at Wags n Wiggles?
Dogs must be at least 4 months of age and have completed their vaccines and boosters. Every dog must be vaccinated for Rabies, Parvo, Distemper and Bordatella (kennel cough). (We do need copies for our files). Although Vets typically give Bordatella (kennel cough vaccine) once per year, we recommend dogs get a booster at 6 months.
Why does my dog need a behavior assessment?
Every dog that comes in (whether for boarding or daycare) must complete a behavior assessment. Please give us a call to schedule your dogs assessment. You must fill out an application and provide proof of vaccines. The behavior assessment typically takes about two hours (you leave your dog with us). This gives us an opportunity to get to know your dog and to introduce them to other dogs slowly. There is a $20.00 charge for the assessment.
Are dogs required to be spayed/neutered?
Because safety is our top priority, we do require dogs that are more than 6 months to be spayed/neutered. We will sometimes make an exception for large breed dogs up to one year depending on the dogs temperament. Management will make this determination.
Why can't I bring my dog in and out of Wags n Wiggles with a retractable leash?
This policy is in place for the safety of both the dog and the humans. Dogs are excited when they are at Wags n Wiggles and can get wound around furniture/displays, etc. They are also more likely to be able to approach another dog in the lobby if the owner does not have control of their dog. We request that you use a regular 4-6 ft leash when entering or exiting the premises.
Can my dog eat lunch while at daycare?
We prefer not to feed the dogs during daycare, however, we can put the dogs in a kennel for lunch time if need be. Normally the dogs will not eat because they are in a hurry to get back in the playroom. We do charge a $3.00 per meal fee if your dog needs to eat while attending daycare.
Do I need a reservation for daycare?
Currently we do not require a reservation for daycare services. You are welcome to drop off anytime we are open for business.
Are there any breed restrictions?
No, we welcome all breeds. We do, however require that all dogs successfully complete our behavior assessment.
What time can I drop my dog off for daycare?
We are open Monday - Friday 6:30am to 6:30pm and Saturday 8:00 am to 5:00 pm.
Boarding FAQ's
Can my dogs be boarded together?
Yes, we will board dogs together if they can eat together peacefully. We have a range of room types and sizes to accommodate your dogs needs.
What do I need to bring when I board my dog overnight?
We ask that you bring your dog's food, prepackaged per meal. In other words, each serving in a plastic baggie. We will return your baggies to you so that you can reuse them. You can also bring a blanket or towel. Please do not bring bowls or large beds. We only have a standard size washer and are unable to launder large stuffed beds.
Should I bring my dogs food?
Yes, we prefer not to change your dogs diet. Changing food suddenly can lead to stomach upset and diarrhea. We ask that you bag the food in individual portions so that we ensure your dog is getting the correct amount. We do have a refrigerator if your dogs food needs to be refrigerated.
Do I need to bring my dogs bowls?
No, we have plenty of bowls. The only reason you would need to bring your dogs bowls is if your dog requires a slow feed bowl.
Can I bring my dogs bed and toys?
We are happy to provide bedding for your dog if you like. If you prefer to bring something from home please make sure that it is washable. We have a standard size washer and cannot launder large stuffed beds. Toys are welcome but they will be kept in the kennel with your dog. In order to ensure you get all of your belongings back, we ask that you put your dogs name on all toys and bedding.
Can I pick up or drop off my dog on Sunday?
At this time we offer Sunday pick up only from 5:00 to 6:00 pm. We do not do drop offs on Sunday.
When can I drop my dogs of for boarding?
You can drop off anytime Monday to Saturday from opening to one hour prior to close.
Does someone stay with the dogs at night?
No, there is no on-site supervision overnight. We do have a security system and cameras so that we can check on the dogs at night.
How often do you feed the boarding dogs?
We feed up to three times a day. Breakfast is at 6:00 am and dinner is around 4:30 pm. We can provide lunch if you would like.
Is daycare included with boarding?
No, daycare is an optional $20 per day add on.
Can you give my dog medicine or insulin.
We are happy to dispense medication, for which we charge $2 per day. We ask that all medication be labeled with directions for administration. We are not able to administer injection medicine.
What if my dog is not friendly with other dogs and cannot go in the playroom while boarding?
We accommodate dogs of all temperaments and make sure everyone has a comfortable stay with us – if your dog does not enjoy being with the other dogs in daycare, we can add individual exercise, play or cuddle times with our staff for an additional charge.
Can you give my dog a bath before I pick him up?
We are happy to provide exit baths so that your dog is fresh and clean when going home. The cost is based on the size of the dog. Please request your bath when you book.
Can I board my older dog?
Yes, we board dogs from 4 months up. We are happy to accommodate our geriatric friends with extra nap times and treats. We can customize their stay to meet their needs.